To navigate around the site, you can click on the tiles from the home page to view the content in each section. Some areas have sub menus to allow you to further refine the content. Clicking on the Volvo header will return you to the home page from anywhere on the site.
There is a search icon in the site header to perform a site-wide search for any literature, materials, and site content based on a keyword.
If you have any items added to your cart, the cart is easily accessible from the cart icon in the header.
Your Account - In the upper right of the header is your account access. If you are not logged in, you can sign in or create an account from this area. If you are logged in, your email address will appear in this area and you can access your account information from this area.
If there are important notices you will see a popup on the main page. If you close the popup, the information can be accessed by clicking on the notice that appears at the top of the page (if there are no current notifications, the notice banner will not appear).
Tiles - The landing page is made up of several tiles. The following is a short explanation of each of these tiles.
VIDA: Vehicle Information and Diagnostics for Aftersales Application. This area of the site will provide you with all the information you need to purchase a subscription and set up your VIDA account and access, along with the software download process. Click here for more information about VIDA. [link to the VIDA page]Use the table of contents on the left side of this page to navigate around the information on this page.There is also a notification system in this area. If there is any important information about the VIDA program including scheduled or emergency downtime and any news or bulletins – that information will appear at the top of the VIDA section.
Volvo Wholesale Parts Hub: This area of the site provides information about Genuine Volvo Parts. Use the table of contents on the left side of this page to navigate around the information on this page. There are also links to take you to areas where you can purchase Genuine Volvo Parts.
Key Codes: In this area of the site, Registered Vehicle Security Professionals may obtain key cutting codes for any U.S. or Canada Volvo car model. A valid VSP/VSC account, as a member of the NASTF Vehicle Security Registry, is required to request and obtain key codes.
Special Tools: This is a link to the portal for ordering the special tools that are recommended for Volvo repairs.
Workshop Literature Library: This area provides access to all available Journals, Bulletins, SDS and Wiring Diagrams in a PDF format. Subscriptions to the bulletins are available in 3, 30 and 365 day lengths.
Owners Literature and Information: This area includes all available owner’s literature. There are areas to purchase owner’s manuals, glove box materials, and recall compliance letters. The What's New link in this area will show the latest owner’s literature documents that have been added to the website.
Parts and Service Literature: This area includes all available service and parts literature, including hard copies of journals, bulletins and service literature. The What's New link in this area will show the latest service and parts literature documents that have been added to the website.
Training Materials: This area includes access to purchase a range of technical training materials including course books and online training courses for information purposes.
Resources: This area includes various safety, service, and important information including child safety information, the service action list, workshop support information, vehicle type & platform information and links to dealer equipment, merchandise and Volvo techtips.
Support: This area provides a search for FAQs and assistance with non-vehicle repair related site, application, and system inquiries. The support area includes a search, a link to VIDA information and a category selection. Each area provides answers for frequently asked questions for the topics they cover. For logged-in users, this is also where you can submit help requests.