volvotechinfo.com : Support : FAQ
Keyword Search
How do subscriptions work?back to top
Q. Which products are available for purchase?
A.

Volvo's bookstore carries comprehensive printed service and parts information in book or catalog format for nearly all models dating from the early 1960's to model year 1998. Thereafter, printed wiring diagrams and pocket data booklets are available for all models through the current model year.

Additionally, Service Bulletin, RTJs, and many other types of bulletin information are available for purchase, in both print and download, for all models through the current model year.

Volvo's bookstore also carries comprehensive owner glovebox components (wallets, owner's manuals, warranty booklets, etc.) for all models through the current model year.

Q. Which products are available by subscription?
A.

All service manuals and parts catalogs from 1994-onward are available as full-text, online products by short, medium, and long-term subscription. Any customer who subscribes to online service manuals will also receive access to an online library of Service Bulletins, RTJs, and wiring diagrams.

Service Bulletins / RTJ libraries contain all available active bulletins and notes.

Online wiring diagrams are available from model year 1994-2015. Earlier model year wiring diagrams are still available in print.

For more information, please visit Subscriptions.

How do you renew a subscription?back to top
Q. When can I repurchase a subscription?
A.

Your subscription does not need to be expired before you can purchase more time. If you still have an active subscription you can renew your subscription at any time. By renewing your subscription you are adding your newly purchased subscription time to the end date of your current subscription.

If your subscription has expired you will need to purchase a new subscription. Once you have purchased the subscription you will need to open VIDA Admin, activate your new subscription as well as add your User ID and computer.

Instructions for Renewing a Subscription

1. Logon on to www.volvotechinfo.com.

2. Under Store click on Subscription

3. On the subscriptions page click on VIDA Subscription Configurator link.

4. Click on Click here to start VIDA subscription configurator.

5. The VIDA Configurator is split into 2 sections

a. CONFIGURE NEW VIDA SUBSCRIPTION and

b. UPGRADE EXISTING VIDA SUBSCRIPTION.

In the UPGRADE EXISTING VIDA SUBSCRIPTION area click on VIDA SUBSCRIPTION.

6. On the EXISTING VIDA SUBSCRIPTIONS page click on UPGRADE.

7. Choose the duration of your subscription. “Number of extra licenses” should remain zero – please do not change it. Click PRICE SELECTION.

8. Click ADD TO BASKET.

9. Click on SEND BASKET TO WEB STORE.

10. Proceed thru checkout.